Tips for Observations in Family Day Care

Conducting anecdotal observations assist family day care educators to create a plan to ensure each child’s needs are being met. However, this process can be challenging and time-consuming, especially for educators who are working alone. This article offers a few quick tips to help you develop your own anecdotal documentation system. 

Now, before I share my tips about anecdotal observations, I wanted to mention the benefits of completing a milestone checklist for each child that is enrolled in your program. Conducting a milestone check gives you a starting point to work from. You’ll know what a child’s needs are, as well as what their strengths may be. This is important because it will help you to develop an authentic educational program. Once the program is implemented, anecdotal observations are a great way to help that program evolve to meet the needs of each child and keep them engaged.

You can download a developmental checklist here 

Anecdotal observations provide snippets of each child. The value of keeping anecdotal records come when you do your reflection, because you will see the themes and threads appearing in your notes for each child that will help you identify their needs, interests, and abilities. Additionally, they help you meet the education and care legislation around you as an educator.

Here are three tips that have worked for me:

1) Avoid using templates to record your anecdotal observations. They are rigid and restrictive and don’t give you enough room to develop program strategies and creative ways to help each child. Sure, you can use prompts to guide you, but don’t limit your notes to a small box.

I follow the Incited Media process for my journals, which encourage using as many pages as I need to brainstorm and plan, rather than using a planner or templates  that only allow a  certain amount of room for your notes each day. You can find out more about the Incited Media process here.

2) Always have a pen and Post-It notes handy. When I was an educator, I carried a pen and Post-It notes with me all the time so I could write down observations. For example, I would note down the initials of the child and write things such as:

“Completed an 8 piece puzzle. Was engaged.”

The next day I might write, “Asked for an additional puzzle.”

Another day, “Stayed at the water activity for ten minutes.”

If you stick these notes in a notebook or journal, when it comes time to do your reflection you can see the child’s interests, abilities, what kept them engaged, and their skills. Then you can make a plan for moving forward. For example, in this case it might be to provide more problem solving or sensory activities.

3) Snap a photo: When working alone, a really quick way to record an anecdotal observation is by using your phone to take a quick photo. Then when you have a moment, you can print it out and stick it in your journal and jot down a few notes. I use a Sprocket printer that is very small and handy, and fits in my pencil case or handbag (you can check it out here )

The thing I love about photos is they add a visual element to my notes, which is more stimulating to look back through opposed to only reading heaps of text. 

There are some quick tips for you to help save you time with your reflections, and to meet the requirements around the education and care legislation. If you have any tips of your own, I’d love you to share them in the JPS Facebook group. Please feel free to share this post with your team.

For more information, you can download my free PDF 

More resources:

Family Day Care Educator Survival Guide (Downloadable) developed by me. Tips, strategies and brainstorm your way to success with this easy to use guide.

Recommended text books: 

Preschool Teacher: Anecdotal Observations: Write over 450 anecdotes in one book

Teacher Anecdotal Record Notebook: A logbook of student assessment observations

Focused Anecdotal Records Assessment: An Observation Tool with a Standards-Based Focus

Book a ‘Learn and Know’ session with me here…

Read the JPS blog here:

Check out the JPS Approved Provider Governance Course:…

Check out my other resources here:

Find out more about JPS Family Day Care Advisers:

My Top 3 Influences As An Educational Practitioner

Sometimes we come across a person, an idea, or a piece of content that affects the choices we make and the path we follow. I recently created a YouTube video on the JPS Family Day Care Advisers channel (that you can check out here) where I discussed my top 3 influences as an educational practitioner. In the video, I talk about my history as an educator and how each of these influences shaped my career.

I wanted to write a blog post to link you to each of them because I think they could all really help you too . So, whether you are a service owner, part of the leadership team, or an educator, here are my top 3 influences as an educational practitioner:

1) EPPE: The Effective Provision of Pre-School Education (EPPE) project was the first major European longitudinal study to investigate the effects of pre-school education. The study looked at a sample of 3000 children between the ages of 3 and 7 years. The findings were that children had better social and intellectual outcomes if they were cared for in a warm interactive environment, and solidified the importance of home learning.

This EPPE project fueled my passion for helping educators and service providers, because I wholeheartedly believe family day care gives children the best start in life possible.

2) Reciprocal Relationships. Once I learnt more about reciprocal relationships, and embedded those learnings into my practice, I became a much better educational practitioner. 

Why? Because understanding these principles enabled me to build relationships based on respect, equity, and fairness with families and children. Subsequently, I was also helping children to build meaningful interactions and social competence.

This guide from ACECQA outlines how reciprocal relationships align with Quality Area 5 and gives you tips to build a foundation for reciprocal relationships into your practice.

3) The Education Paradigm: This TED talk, by Sir Ken Robinson, explains how our current industrial educational system was developed before the radical changes we’ve seen in technology, and how it does not allow for our children to be able to cope with thinking at a higher level. In other words, rather than being taught how to think, children are being taught what to think.

Robinson argues that our archaic educational structure, which was developed in the 19th century, is too standardised and has a clear focus on conformity. He suggests that in order to keep students engaged, we must stimulate divergent thinking and create unique and customised learning to enable each individual to thrive.

The Education Paradigm has such a powerful message, and really challenges us as practitioners to think about the difference we can make if we embrace the opportunities we are now presented with as education becomes more globalised and inclusive.

I’d love to know what influences you’ve had on your journey. What inspires you to be a better family day care provider?


P..S. You can watch my video on this topic here:

Don’t forget to subscribe to my channel so you don’t miss any of my free training I do there every week.

3 Resources To Register As An Educator With A Family Day Care Service In Australia

If you are a qualified educator and are not currently working, you may be considering registering with a family day care service.

The current situation means many parents are working in essential services such as grocery stores and health services, and family day care will enable them to continue working while their children are being cared for in a home environment away from crowded childcare centres. This is because family day care educators work from home and care for only a small number of children.

Here are three resources to help you set up:

Printable Home Checklist

This home assessment checklist get it here, is what an educator working from home caring for children needs to achieve and maintain in order to meet safety requirements for children under the National Quality Standards.

Business Plan Template for Family Day Care

Business planning gives you direction and assists you to avoid any potential unforeseen issues. Business planning will:

  • Identify your strengths and what sets you apart from your competitors, therefore informing your marketing and promotional material
  • Identify your weaknesses, allowing you to be prepared for risks or develop a professional development plan for yourself
  • Identify your threats, what are your competitors offering? Who is your client demographic; education? employment?
  • Identify your opportunities, where you are placed in your market, 

This business planning guide has been created with family day care educators in mind and will set you on the right path for establishing, reviewing and growing your business.

The cost is $14.99

You can download it here:

Online Learn and Know Sessions with JPS

Consultations with family day care expert Jodie Signorino, from JPS Family Day Care Advisers cost $35.00 and run for 30 minutes to discuss and get advice for your specific circumstances

Book your session here

For more information on family day care in Australia, please head to the JPS Family Day Care Advisers Website:

Who Is The ‘Accidental Hero’ at JPS?

I know that making the decision to start a family day care business can be scary. It is a big commitment, and the amount of information you need to take in can be overwhelming. So, when JPS released the Approved Provider Online Training Program, we knew it was going to be a great resource for people who were going through the application process. But what we didn’t realise was how useful this program was going to be for established service providers.

Let me explain how the Approved Provider Online Training Course has become an accidental hero here at JPS.

The Approved Provider Online Training Course is an online video training program participants complete at their own pace. It includes a workbook that outlines scenarios supervisors and coordinators may be faced with when they attend an educator’s home, including policies and procedures not being followed.

The person completing the course must come up with a strategy for how each situation must be handled. For example, which legislation needs to be referred to, what extra training the educator may need, any disciplinary action needed, and follow up monitoring and mentoring that may need to take place. Each participant gets a certificate at the end of the training, signed by me, a recognised industry expert.

Now, the reason why the program has become an accidental hero, is because it is also an excellent tool to use in the professional development of coordinators and nominated supervisors, even if your business has been running for a while. By having a practice run through these scenarios, your staff will be better prepared to handle challenging situations quickly and effectively. That will help them be more confident in their role, and will give you peace of mind knowing potential risks to your service have been mitigated.

Additionally, given that your business is required to provide regular professional development opportunities for your team, the JPS Approved Provider Online Training Course is a perfect refresher training course that is presented by a recognised family day care expert (me!). And, just imagine how good having a certificate of completion on each of your team members’ files will look when the department audits your service.

If you want to check out the JPS Approved Provider Online Training Course, take a look here


How To Manage A Remote Team: 5 Tips For Family Day Care Businesses

Working remotely is becoming the way of the world across many industries, including family day care where team members can be spread across multiple geographical locations.Running a business this way provides flexibility and allows for business growth, however, doing it effectively takes excellent leadership.

I am going to outline 5 strategies to help you master the art of becoming a successful remote leader.

  1. Encourage an inclusive culture

Working remotely can be isolating, and can make managing teams challenging. Each team member needs to feel valued for their contribution to the success of your business, and be recognised for their efforts. 

Some strategies you can use are: 

Distribute a newsletter to celebrate victories and milestones

Ask for input from each member on decisions that affect the business

Make use of technology (eg. have a group FB page)

Offer regular get-togethers where members can get to know each other and share their goals, skills, experiences and knowledge.

  1. Develop and refine your communication channels.

Being able to share your values, policies and procedures with your team is vital, and cannot be done without thoughtful and informative interactions at every level of your business.

The communication channels within a remote team must cater for both face-to-face and  online exchanges between all team members. This is so issues can be dealt with quickly, and questions answered in a timely manner.

While you may not always be the first point of call for all staff in the day-to-day operations of your service, you need to be accessible to every single person in your business. Maintaining open communication channels will allow you to build reciprocal feelings of trust, so your team can approach you when they need to. 

Phone calls, emails, or a text are simple ways to communicate with your team, as well as more formal situations like meetings and training sessions.

  1. Use staff inductions to set mutual boundaries and goals

Your staff induction process should clearly outline how you manage your team remotely, and detail what is expected of each person to make that work successfully. Additionally, staff inductions are when you should discuss the goals of the business and how they align with the goals of your new team member.

Knowing the strengths and weaknesses of your team will allow you to identify which areas you need to focus on with your remote business. For example, some members may need extra support with program planning, while others may need training in risk management.

  1. Ensure everyone is on the same page

A big challenge of working remotely from your team is making sure everyone understands your business philosophies and values. The key to making this happen is by having comprehensive policies and procedures in place, so that each member knows what is expected of them in any given situation. You can get the JPS Advisers comprehensive policies here, the policy handbook for employees here, or you can develop your own by using this template.

Your policies and procedures are the backbone of your business, and each team member must be able to interpret the legal jargon they may include. JPS Advisers have created The JPS Guide for Family Day Care Educators that are a breakdown of each policy and provides tips and recommendations to make following them easier.

Having each member of your remote team on the same page will ultimately result in the success or failure of your business.

  1. Build your skills in mentoring and monitoring

Last, by not least, you need to set clear metrics, milestones and outcomes for your remote team. The only way you are going to measure these are through monitoring and mentoring your staff. This will also help you identify and rectify gaps in training and identify strengths and opportunities for your business.

I’ve put together this pack you can use that includes tips and templates to get the most from your monitoring and mentoring sessions. You can grab it here.

Don’t forget to join my FB community to get more tips and advice on running your family day care business.

What To Do When You Don’t Have The Answer: Tips For Family Day Care Businesses

When you run a family day care business, it is your responsibility to guide your staff, educators, families and children on the right path. However, there are going to be times, as a leader, when you are unsure of what to do, don’t worry, it happens to us all.

The way family day care businesses are structured means that each team member usually works remotely from each other. Educators work from their home, the service owners work from an office elsewhere and the coordinators work somewhere in between. That’s why it is important that your family day care business has consistent processes and procedures in place of what to do when you need to make a decision, especially because in our line of work these issues can involve the safety of children and it is these documents and practices that make it fair and equitable for everyone.

‘We’re professionals right?’ 

So, what should you do when you are asked a question and you don’t have the answer?

1) What do your policies say?

Policies are the ‘tool’ used to interpret and communicate legislation and operations. They outline your requirements, whether you are the provider or the educator and communicate the philosophy and culture of your service/business.

Your family day care policies should act as the “bible” you use to support the compliance of your business, it is what will protect children, you and your families.

It is imperative that your policies support the National Quality Framework, and they should be updated as needed to reflect changes in legislation.

If you are unsure if your policies are current, you can update them here for educators or here for service providers.  

2) What do the experts say?

When you are unsure of the correct action to take, it is always best to seek the advice from an expert. Part of my role at JPS Advisers is working with businesses to work through concerns they have, rather than leaving things unresolved  and becoming non-compliance issues later on, something I see all the time.

I have a number of resources available to help, including The JPS Guidebook for Australian Family Day Care Educators, and I am available for consultations via Zoom, no matter where you are located. You can schedule a meeting here.  

Additionally, our team is expanding and we can now offer face-to-face consultations in NSW and Victoria. E-mail me at so we can get to work on helping you.

3) Ensure your staff and educators are trained 

Ensuing your staff and educators are trained, and have the resources they need to do their jobs will help reduce the burden on you. For this to happen, you must ensure you are providing quality training to your team. This means you need to be honest with yourself about whether you have the knowledge and experience to pass on, or whether you need to outsource the training to someone with the right skills and qualifications.

Investing in training is the best step you can take to ensure your family day care business remains compliant, viable, and in demand. JPS Advisers can help you create a training program to ensure you are giving you and your staff the best opportunity to deal with issues before they arise. 

4) Know your job

It goes without saying that the more you know about your job, the better equipped you are going to be to help staff, educators, and families.

I suggest writing up a list of your strengths and weaknesses, so you can work hard at filling in the gaps. Additionally, consider getting a mentor, undertaking professional development training, and networking with others in the industry. Networking brings a range of benefits, such as tapping into the knowledge and experience of others, and also sharing your knowledge and experience with them.

I share tips and information for family day care business owners in my Facebook group and also in my newsletter that will help you build your expertise in your role. These are both free, so I encourage you to take advantage of them.

5) Be prepared 

The last thing I want to tell you, is that not knowing the answer is okay. None of us know the answer to everything. But you need to be prepared, and know where to find the answers for you and your team. To give yourself the best chance to be able to offer a solution, make sure your policies are up to date and you refer to them regularly, you and your staff are trained, and you build relationships with experts in your industry so they become a trusted source when you need advice.

As educators, you have gained your early childhood training and credentials but running a business is more often than overlooked and even neglected. I have to put together the must have ‘My Home, My Business’ 


5 Branding Tips For Your Family Day Care Business

Tips for branding

In this post I’m going to give you a few branding tips.

In my role as an education business adviser, I am often asked, “how do I attract clients?”, or I hear people say, “I’ve been working for months and can’t get clients”.

Well, like all businesses, it is important to create a strategy for branding for your business. A brand gives your business an identity. It is what your potential clients come to know you for, and is what sets you apart from family day care educators.

Okay, I know what you’re thinking: “I wasn’t taught how to build a brand, I was taught how to care for children.”

I already know that you are great at what you do. But if you want your business to grow, then you need to think about how potential customers and the community perceive you. So, I am going to share 5 branding tips for your child care business.

5 Branding Tips For your Family Day Care Business

1) Develop a brand identity and voice

Developing a brand identity helps to connect you with the right people for the service you want to offer. To do this, you need to clearly articulate the key messages you want to send to your clients, and ensure it remains consistent across all of your communication and marketing.

One way you can do this is by creating a tagline. A tagline is a phrase or two that helps to convey your business values, purpose, or culture. A tagline should be short and easy to remember.

For example, I have recently started attending meetings with service providers and educators online via Zoom. So, I came up with the tagline “only a zoom away” so that my clients know how easy it is to have me working with their team, no matter where they are located geographically.

2) Online presence

Creating an online presence is a great way to build your child care business’s brand. Using online platforms, such as a website or social media, gives you the opportunity to control how your brand is presented to the world.

Having an online presence also gives you the chance to showcase your expertise, because you can create informative and educational content that helps your current and potential clients. This way, you will be the first person they think of when they need the services you provide.

3) Deliver what your brand promises

If you are telling people you are better than your competitors, then you have to BE better than your competitors. Make sure you stick to your policies and procedures, and build a program that delivers what your clients need and meets the National Quality Framework. If you have my policies, then you will have a program that supports the NQF. You can get them here.

4) Find Your Niche

Create a business plan to help find your competitive advantage, and then become the go-to person in that niche. You can get a business plan template here. For example, do you look after children with certain needs? Do you have smaller group sizes, or offer a particular learning environment? Are you trained in something rare and valuable? 

Whatever you determine your niche to be, get out there and own it. Then make sure to include and highlight this in your branding.

5) Consistency 

Finally, make sure you are consistent with your branding across everything you do, and everything you say. Your logo, brand colours, key messages, and brand voice should be clear and identifiable so your target market comes to know, like, and trust you.

So, there you have my branding tips. Remember, when you work hard at becoming great at what you do, your brand will speak for itself.

If you want some more branding tips for your family day care business then check out these packs:

Branding and marketing approved service providers

Branding and marketing guide

Drop Off And Pick Up Times – Why Educators Need To Be Flexible.

I’ve seen a lot of discussion by in-home child care educators on social media lately around drop off and pick up times for children. Now, while I know it is important to have processes in place for these times to run smoothly, I’ve been a little shocked at the rules some educators have for the families enrolled in their program.

In some instances, I’ve seen educators state they have a sign on their door saying something like, “If you aren’t here by 8.30, then don’t bother coming at all.” 

Wow! Really?

Now, I know many of you are going to disagree with me about this topic. And that’s okay. Ultimately, it’s your business so you can make your own decisions. Nonetheless, I’d like to give you a few things to think about when setting procedures for your in-home child care business.

1. Communication is key. There are going to be cut off times where you may need to leave the house to get other children to school and, of course, this needs to be managed. A child cannot be late for school because another family has enjoyed a late breakfast. But rather than enforcing a rule saying they can’t attend at all, instead try communicating with families to ensure they understand that if they arrive and you are not there, you will be returning at xxx time. They will simply need to wait. 

2. You are providing a service parents are PAYING you for. In a sense, parents are at your mercy because they have to pay for the time their children are booked there, regardless of if their child attends or not. However, in my opinion, it doesn’t mean you should be taking advantage of that. As a mother, I know I want to pay for quality educators who are looking after my child’s needs, not their own. 

3. In the grand scheme of things, will a late child really be a problem? Is it really going to be an issue if a child arrives later than expected? Sure, when children start school, there will be times they need to stick to, but do we really need to be enforcing such strict procedures on a two or three year old? 

4. Children need to learn resilience. You may argue that a child arriving late will disrupt the other children. Well, life doesn’t always run smoothly, and children need to learn to deal with interruptions. And, what message does a “don’t bother” sign send to a child who is running late? They should give up on the day completely just because they are running late? 

We should be letting children know that setbacks happen, but we can always bounce back from them. This includes minor issues, like running late in the morning, which is usually out of the child’s control. 

5. Drop off times can be stressful for children. We all know plenty of parents who have to deal with children who don’t want to leave home. Mornings can be chaotic, (I know they are in my house), and just like we tell adults to practice self-care, we should teach children that it is ok to take time to take a few extra deep breaths when they need to.

6. Not being flexible can harm you in the long run. In-home child care is a growing industry and to remain competitive you are going to need to respond to the needs of the market. If you plan on doing this long term, then it’s worth establishing yourself now as a business that has a reputation of working WITH families, not AGAINST them. If you don’t, you run the risk of losing clients to your competitors.

If you are looking for help with drop off and pick up times then I have a whole section devoted to it in the JPS Survival Guide for Australian Family Day Care Educators (or the JPS In-home Child Care Business Guide for International Providers outside of Australia). Or, if you’d like to get more advice from me, then please don’t hesitate in sending me an email at

You can also connect with other in-home child care professionals in my Facebook groups, join the Australian group here or join the international group here

If you’d like to get more information, tips, and free resources to help your in-home child care business thrive, then subscribe to my mailing list so we can stay in touch.

JodieP.S. Remember ! I’m only a ZOOM away. Schedule here.

5 Professional Development Tips For Family Day Care.

Whether you are a service provider or an educator, professional development is an important ongoing process that can help your business become the quality service that parents choose for their children. Quality Area 7 Governance and Leadership requires that training and continuous improvement plans and strategies are in place with an on-going cycle of self-reflection

With providers and educators working remotely from each other, and educators responsible for the improvement of their own program and overall environment, you already know how hard it can be to ensure that everyone gets the training they need to stay informed and most importantly, motivated, right? And then there’s the problem of monitoring if the training is actually improving practice. 

Here are five ways your family day care business can incorporate and embed training and professional development:

1) Monitoring and mentoring: This powerful strategy will help you identify and rectify gaps in either you or your team’s training and identify strengths and opportunities for your business to grow and flourish. Following training and professional development up with mentoring sessions is a great way to provide training and for the mentor and mentee to put together an ongoing professional development plan.

I’ve put together a pack you can use that includes tips and templates to get the most from your monitoring and mentoring sessions. You can grab it here.

2) Resources: As our industry grows, there are more and more resources available for us to use to help with our skill and knowledge development. It is important to choose relevant and quality resources that allow you to develop your own style. Before choosing resources, understand your goal for the training or professional development. I know one of my major goals for family day care is that practitioners have sound business practices to keep them safe, professional and on the continuous improvement path (by the by, I am currently developing an online business course for educators).

And that’s why I created a resource I am most proud of, the JPS Survival Guide for Australian Family Day Care Educators. It’s helped many family day care businesses put together their business and quality improvement plans, create policies and procedures, undertake risk assessments and implement professional practices, such as code of conduct, working with families, confidentiality and so much more; everything to get educators and services implementing sound business practices and of course ‘compliance‘. 

3) Online delivery: Technology allows us many opportunities to connect and learn from each other. It means we can offer and receive training from wherever we are in the world. As a matter of fact, I’ve been asked a few times to attend training sessions as a guest speaker via Zoom. It’s worked really well, it can be a Q and A session, or pre-recorded training in areas your business needs and is currently working. It gets everyone experiencing a shared understanding, the core of a quality service.  

If this is something you’d be interested in, then please don’t hesitate in sending me an email at 

4) Industry experts: Have you noticed that staff and educators attend training sessions, but yet no real change is happening in your service? The benefits of collaborating with an industry expert to help with your professional development is that they bring comprehensive knowledge of the sector and are able to relate the learning to national quality standards, laws, and regulations and different contexts for the learners to grasp and relate to. With me, you will get the advice and skills that are required to follow-up training. Because you can’t just expect training without some kind of follow up – that’s in the leadership.

An industry expert, like me, is someone who has faced the barriers you come across in your business and knows how to get through them. If you need help, then don’t be afraid to reach out for guidance. That’s what I am here for.

5) Self-education: I’ve been in the childcare industry for over 30 years and have helped hundreds of child care businesses by offering advice and sharing my strategies and personal experiences. However, I know that in order to do my job efficiently, I have to take a proactive approach to my own learning so I am always working on my development. I read books, take courses, listen to podcasts, have mentors in the industry, and keep abreast of changes to legislation. It’s on ongoing process.

It’s important to stay up-to-date on industry changes through networking, subscriptions and simply remaining informed (both online and off), identifying gaps in your skills and knowledge, and taking steps to get the training, information and skills you need to run your business successfully. I’ve created a Facebook group to support service providers and educators. This group is designed to support you, share ideas and connect to others. I am present in the groups to guide thinking and answer your questions.  

If you’d like to stay connected with me to get more information, tips, and free resources to help your family day care business thrive, then subscribe to my newsletter list so we can stay in touch.


P.S. Remember! I’m only a ZOOM away. Schedule here. 

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