I would like to take this opportunity to thank you for booking a training, consultancy or live event through JPS and/ or purchasing one or more of our products designed for family day care providers. I trust you will be happy with your experience. I am committed to working to ensure we meet the needs of our family day care community.
JPS Advisers provide ongoing support by encouraging services to achieve and maintain the minimum standards outlined by the Early Childhood Education and Care National Quality Framework and Family Assistance Legislation. To ensure you are notified of policy changes, please subscribe to our email updates.
If you do not wish to provide personal information, you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
- Type of personal information collected
Personal Information: The type of personal information collected may include is set out on our website.
- Collection and use of personal information
We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing, we also use personal information to ensure you remain updated on our current offerings. All correspondence includes an opt out option.
- Disclosure of personal information
May be disclosed for purposes including to provide our products and services to you, and as required by law.
- Access to and correction of personal information
Access: You may request details of personal information that is held about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time (generally 48 hours).
We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date immediately upon notification or discovery.
- Complaints about breach
If you believe JPS has breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact JPS on the email address below.
To unsubscribe from the e-mail database, or opt out of communications, please contact JPS at the email below or follow the links provided in each email correspondence. .
- Storage and Security
I am committed to ensuring that the information you provide is secure. Your information is maintained on a internal database to ensure the information we maintain serves to meet you and your services needs.
Terms and conditions of products and advice
1. Professional Development and Live Events
We endeavour to ensure our information is current and accurate, all information provided is in accordance with the Early Childhood Education and Care National Quality Framework.
Personal opinion is disclaimed at the time, this is for the participant to reflect and to apply to their own circumstances, if any participant is unsure of the information delivered during a training session you are urged to contact Jodie on 0488 440 220 or email on email@example.com to discuss your individual needs or circumstances. JPS follow up with further information a response or clarity within 2 business days.
Notice of cancellation is required 48 prior to commencement of event to be eligible for a refund. Training and professional development sessions are required to be paid in full in order for confirmation.
Promotional events have a ‘No-Show Fee’ of $50 for participants that do not provide the minimum 48 hours notice. JPS regularly fill venues and turn people away in order to keep number at a minimum.
2. Consultancy and advice
Jodie is an experienced adviser in all aspects of service delivery. Jodie has sound working knowledge of Family Assistance and Education and Care Legislation, Governance, Management, Industrial Relations and Human Resources principles, Parenting Behaviours and Psychology, and Child Development. JPS will make every effort to assist our community to understand strategies being offered and the underpinning guiding resource (legislation / NQF / Code of Ethics etc.) JPS also makes every effort to identify if the advise given is underpinned by personal experience and opinion and is always central to the child’s needs being paramount. JPS cannot offer specific legal or accounting advise and these types of requirements will be referred to the appropriate persons. We are not trained Lawyers or accountants so suggest you get professional advice in serious matters. Our advice is based on proven strategy, but as with all strategy it requires a range of steps and considerations to be successful, we will endeavour to assist your understand each step int he strategy but take no responsibility for the implementation of the strategy unless contracted to do so.
Refunds on written publications cannot be entered into due to the nature of delivery (goods cannot be returned) samples of intellectual property will be provided prior to purchase to ensure the purchase makes an informed decision.
Other refunds will only be considered once the issue has been raised either verbally or in writing 0488 440 120 or firstname.lastname@example.org. Refunds may take up to 48 hours to process.
4. Policies and Procedures products
Policies and procedures are designed as a guide to achieve as best practice for services, they are provided with the intention that services will read, understand and edit to ensure each policy meets their service’s needs. Policies and Procedures are the responsibility of the Approved Provider and are encouraged they are ratified for stakeholders.
Policies and their corresponding procedures are in accordance with the education and care regulations (minimum standard) We DO NOT take responsibility for policies and procedures remaining complaint once purchased.
Any updates to policies and procedures will be communicated via the email on our database.
For any questions or notice, please contact us at:
JPS Family Day Care Advisers ABN: 74 610 864 465
0488 440 120
Last update: August 2017
This policy, in part, is provided by legalvision.com.au